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Return process

2018-09-17 00:00:42 Author: CPMALL
  1. Within 48 hours after the receipt of the goods, if the customer finds that the product has quality problems, please contact the customer service center to confirm. 
  2. The customer service center will arrange the door-to-door processing within one week after accepting your return application. If there is a special situation that needs to be postponed, it will be notified in advance. 
  3. If the returning conditions are met, the customer service center will confirm it and arrange a refund according to the original payment method and the original route. For online payment orders, we will inject the refund into your account within 15 working days. The remittance payment order will be remitted to the original remittance bank of the original remittance bank.