If the customer finds that the goods have quality problems, they should stop using them immediately. You can directly contact the mall customer service center within 48 hours from the date of receipt of the goods. If the test is indeed a quality problem, the customer can choose to exchange the goods. The mall will provide the same quantity of the original product with the same quantity of the original product for replacement.
1. In one of the following situations, “Mall” does not assume responsibility for replacement
1. Any goods not purchased from the mall.
2. Any product that has been damaged or damaged due to improper use or storage by the customer.
3. Any product that exceeds the shelf life due to customer reasons.